FAQ

Can I pick up a packet for a friend?
It depends. For USAT (triathlons, Duathlon, Aquabike) you can't. For Running you can.
Sat, 3 Dec, 2016 at 5:26 PM
I can't attend the event, what do I do?
There are no refunds for any purchase by any method (cash, check, credit or race credit) of any event under any circumstances (including injury, sickness ...
Sat, 3 Dec, 2016 at 5:25 PM
I know I registered, I have a confirmation and the entry list say "updated every 5 minutes" but I still don't see my name - what do I do?
Right now we manually update the entry list each Monday, the google doc updates every 5 minutes but we update every week!  Check after the next Monday to ...
Mon, 5 Dec, 2016 at 12:57 PM
I need help with my bike - rental, transportation to / from Orlando, etc.
No problem we have friends that can help you :)   David’s World Cycle – http://www.davidsworld.com/ (Rental bikes available)   Advanced Cycles -...
Mon, 5 Dec, 2016 at 1:00 PM
Can I change my racing division or race with the event?
Yes, you can. 48 hours or beyond please fill out the form at http://tinyurl.com/29k4bla  Inside 48 hours you can to registration on site.
Mon, 5 Dec, 2016 at 1:04 PM
What happens in the event of a natural disaster?
We have experienced a variety of natural disasters since Hurricane Charlie on August 14, 2004. According to the National Weather Service we are in a perio...
Mon, 5 Dec, 2016 at 1:05 PM
If an Act of God/terrorism/Community Disaster occurs, what actions are taken?
We will make decisions based on athlete safety.  Races will be altered as seen fit and with cooperation of local authorities.  Athletes in that race will ...
Mon, 5 Dec, 2016 at 1:05 PM
What do you do with my email address?
We utilize your email address to communicate with you in the following manner:   Communications that impact the race you've registered for Se...
Mon, 5 Dec, 2016 at 1:06 PM
What do I need to do to get a race t-shirt?
Due to the significant increase in t-shirt and screening prices, each event has a set number or shirts.  After registrations reach that point, you have th...
Mon, 5 Dec, 2016 at 1:08 PM
Do you offer purchase of a USAT one-day permit at your events? I would need to purchase one.
Yes, you can buy a one day license for $12.00, or a one year license $45.00.
Mon, 5 Dec, 2016 at 1:09 PM